Crisis intervention is not psychotherapy; rather it is a specialized acute emergency mental health intervention which requires specialized training.  As physical first-aid is to surgery, crisis intervention is to psychotherapy.  Thus, crisis invention is sometimes called “emotional first-aid”.  Most crisis interventions are typically done individually (one-on-one). This program is designed to teach participants the fundamentals of, and a specific protocol for, individual crisis intervention and increase Emergency Mental Health skills.

Target audience

This course is designed for anyone who desires to increase their knowledge of individual (one-on-one) crisis intervention techniques in the fields of Business & Industry, Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.

This two-day course is 8:30 a.m. to 4:30 p.m. each day; 13 contact hours.


Program Highlights

  • Psychological crisis and psychological crisis intervention
  • Resistance, resiliency, recovery continuum
  • Critical incident stress management
  •  Evidence-based practice
  • Basic crisis communication techniques
  • Common psychological and behavioral crisis reactions
  • Putative and empirically-derived mechanisms
  • SAFER-Revised model
  • Suicide intervention
  • Risks of iatrogenic “harm”

Learning Objectives: 
Upon completion of this course, the participant should be able to:

1. List at least four fundamental principles of crisis intervention.
2. Describe common psychiatric symptoms after trauma.
3. Demonstrate crisis communication techniques.
4. List risk factors for suicide

Completion of “Group Crisis Intervention” and receipt of a certificate indicating full attendance (13 Contact Hours) qualifies as a CORE class in ICISF’s Certificate of Specialized Training Program.

Two-Day Course: 8:30 a.m. – 4:30 p.m., 14 Contact Hours


For more information, call 832.851.6450 or email